Monday, July 12, 2010

Customer Management System - Six Sigma Process - Applications in Other Industries

Six Sigma Process - Applications in Other Industries

Six Sigma Training is taught for a variety of professions and industries. The great thing about Six Sigma is that even though it was created as a process improvement method for manufacturing, it can offer so much more to the world than just that. It can be applied to nearly any industry or business, and can create process and product improvements that lower statistical variations and generate defect rates of about 3.4 parts per million. This can prove to be beneficial in many different industries, including everything from healthcare to sales and finance, and even the military. Finding your purpose for the Six Sigma Process is as easy as identifying problems and feeling the need to develop a solution.
Keep in mind, as always, that the Six Sigma Process is the path, and not the actual solution itself. Too many people get confused about the practical application of Six Sigma in various industries because they view it as the solution to their problems. In reality, Six Sigma Training is that tool that will help to arrive at an effective solution for process or product improvement. Doctors' offices can use Six Sigma Projects to cut down wait times for patients, to improve patient flow, and even just for a better way of managing paperwork and data in the back office. Financial companies can use Six Sigma to create better customer management practices and improve customer satisfaction.
Both of these uses are examples of practical applications in industries outside of manufacturing. They are, however, only two of many opportunities for Six Sigma Projects to be carried out in order to make a business or company more efficient and effective in their operations. As long as you obtain the proper education and Six Sigma Training, you will see that you can apply it to almost any situation where process or product improvement is needed, no matter what type of situation it is.
Take into account where your company stands with certain processes or products. Consider how you could improve those situations by more than just guessing at possible solutions. Six Sigma Training and certification offers a factual, data-oriented plan for eliminating statistical variations and creating process and product improvement on many different levels, and in many different industries. It might seem like it's more than you need at times, but it is always going to be a worthy investment for those who want the best, most concrete ways to improve processes and/or products.
Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online (http://www.sixsigmaonline.org) offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

No comments:

Post a Comment